Coffee Method Help and FAQs
Lian Ng, our founder is great with words.
We follow the harvest cycles and methodically search all corners of the coffee growing world to seek find the most and interesting green beans from the best producers, roast them to our standards, and deliver them to you.
Currently we only offer our coffee as whole beans, to keep coffee’s freshness and flavor. Fresh coffee, freshly ground is impossible to beat!
A grinder is a great addition, we may even venture to claim essential tool, to your brewing setup. We find our beans taste best with burr grinding.To help our customer’s out we recommend one burr grinder today.Feel free to email us for additional grinder guidance or shopping suggestions.
Yes you may.Our coffee beans often have limited stock so their availability will be on a case-by-case basis. Contact Us
Our coffee is shipped via USPS Priority from our roastery.
USPS Priority has a stated estimated shipping time of 2-3 days.
We Currently accept Visa, Mastercard, Amex, and Discover.
In general, shipping rates for USPS Priority range from $6.00 to $9.00 per shipment.Currently, any customer who signs up for a subscription, their first year’s shipping will be included in their subscription.
Purchases made through on our web shop are currently available for shipment to addresses within the United States.
At Coffee Method, our goal is to provide our guests with impeccable service and wonderful coffee.
We want you to be happy.
WHOLE & GROUND BEANS
If you are dissatisfied with your Coffee Method purchase in any way, please don’t hesitate to reach out to our customer support team about a return or exchange within 30 days of purchase by emailing us at support (at) CoffeeMethod.com. We’ll do our best to get things squared away.
Due to the unique nature of our liquid products, all sales are final once they ship. Coffee Method does not accept returns. If you are not 100% satisfied with the product you received, we’ll gladly replace it one time.
CBD COLD BREW
Our product contains ZERO THC and is made with a pure CBD isolate. All sales are final. We do not accept returns. If you are not 100% satisfied with the product you received, we will gladly replace it, one time.
CBD products must be shipped to the address tied to the credit card used when purchasing product.
For a coffee to be certified organic by the USDA, strict regulations and certifications are enforced at all levels of production. As the farms we partner with don’t always possess the financial resources to gain these certifications, we don’t require our coffees to be USDA Organic. However, most of the farms we work with practice organic and ecologically conscious growing methods.
Our coffee buyers proudly place a great amount of emphasis on quality and sustainability, both from an environmental and economic standpoint.
We purchase a number of coffees from Fair Trade certified cooperatives; however, many producers decide it’s in their best financial interest to channel their resources toward continued advances in quality and sustainability instead of the expensive process of certification. We like to factor a producer’s efforts toward greater quality as well as environmental and economic responsibility into our purchasing decisions, regardless of their certification status.
Moving forward, it is our intention not only to maintain, but to methodically expand our efforts to search for the best sustainable coffees the world has to offer.
The production of exceptional coffees is a collaborative, meticulous and multi-faceted effort. All coffees are sourced in freshly harvested lots through direct relationships with producers and cooperatives committed to quality and sustainable business practices. We travel to origin throughout the year, exploring new coffee sources, checking in with cherished producers, and offering premiums for quality. The long-standing partnerships we nurture are built upon trust—trust that our producers will convey to us what they need to thrive and trust that we will do everything we can to support them.